Privacy Policy & Terms
Privacy Policy
Elysia.lk respects your privacy and is committed to protecting your personal information.
When you place an order or contact us, we may collect personal details including your name, phone number, email address, shipping address, and payment information.
Your information is used strictly for:
- Processing and delivering orders
- Customer support and communication
- Improving our services
We do not sell, rent, or share your personal information with third parties except where required for payment processing, shipping services, or legal obligations.
All payments are processed through secure third-party payment gateways. Elysia.lk does not store credit or debit card details.
By using our website, you consent to the collection and use of information in accordance with this policy.
Terms and Conditions
By accessing and using Elysia.lk, you agree to the following terms:
- All products sold are 925 sterling silver, with selected items available in gold or rose gold plating.
- Prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated.
- Orders are processed only after full payment confirmation.
- Elysia.lk reserves the right to cancel or refuse any order in cases of suspected fraud, pricing errors, or stock unavailability.
- Product images are for illustrative purposes; slight variations may occur due to lighting or handcrafted finishing.
- Customized and handcrafted items are non-refundable unless defective.
- Customers are responsible for providing accurate shipping information at checkout.
Elysia.lk reserves the right to update these policies at any time without prior notice.